Terms & Conditions

The following terms and conditions relate to our regular treatments and selected promotions we will run from time to time.  This page is updated regularly as our promotions change so please check back regularly.

1. No Gap Mouthguards applies to all patients that are covered by private health insurance – regardless of fund.
2. No Gap means that there will be no additional balance of payment after any health insurance benefit is received from your health fund.
3. No Gap mouthguard is limited to one per person per calendar year. However, your health fund may entitle you to additional services including another mouthguard.
4. If you require an additional mouthguard then follow this link to make an appointment via our dental practice website. Click here to use our dental practice booking system.
5. All promotions are individual and may not be used in conjunction with other promotions.
6. Where indicated, promotions may be used in conjunction with your private health insurance benefits.
7. Patients must bring their private health insurance card to any appointment for use during the appointment for immediate deduction of health care benefits.
8. Patients need to be deemed dentally fit or deemed appropriate before receiving treatment.
9. Patients with no private health insurance will be provided separate quoting. This quoting may also differ from the terms and conditions that usually apply with No Gap/discounted offers or promotions.
10. All surgical or dental procedures carry risks. Before proceeding, you may consider seeking a second opinion and/or consult your GP or appropriately qualified health practitioner.
11. There may be additional fees & charges above the No GAP mouthguard including additional thickness of the mouthguard, name printing, marble or multicolour mouthguards, credit card & merchant fees.
12. Typically a mouthguard impression appointments takes around 10-15 mins and a Mouthguards take around 2 weeks to produce but can sometimes be quicker depending on the sporting season, volume and capacity from our suppliers.
13. No GAP covers Alginate impressions only. Digital scanning is charged at an additional $50.00 fee to cover the digital impression, licensing, electronic storage & 3D printing costs
14. Typically we charge item codes 013, 151, 071’s at your impression appointment