Custom Mouthguard FAQ’s
What is Gap Free?
GAP Free is open to everyone with private health insurance extra’s cover. GAP Free means that you will have no out of pocket expense over and above what your health fund contributes to the payment for the services to create your mouthguard.
Do I have anything to pay?
DE custom mouthguards can process your claim on the day of your mouthguard fitting. Simply ensure you or your child bring your health insurance card with you on the day and you will not have to manually process your claim with your health fund or take it in to a branch. **Please note that it is a condition that you have your health insurance card with you on the day.
If you do not have private health insurance &/or extra’s cover, we can still make you a custom mouthguard, please read on here.
I don’t have private health insurance, can i still get one of your mouthguards?
Yes you can still get one of our mouthguards, however you do not qualify for our GAP FREE mouthguard offer. Please visit this page for details on getting one of our mouthguards when you do not have private health insurance.
How long does it take?
Typically a mouthguard impression appointments takes around 10-15 mins and a Mouthguards take around 2 weeks to produce but can sometimes be quicker depending on the sporting season, volume and capacity from our suppliers.